August 7, 2026
1. Who this policy relates to
This policy applies to personal information handled through the STARORAN website and related business communications. Questions may be sent to info@staroran.com.
2. Information we may collect
When you contact us, submit an inquiry, or communicate with us, we may receive your name, company, email address, telephone or messaging details, location, product interests, intended application, purchasing requirements, and the content or files you provide.
The website and its service providers may also process basic technical information such as IP address, browser type, device data, referring page, pages viewed, and cookie or similar identifiers. Optional analytics information is processed according to the privacy choices available on the website.
3. How information may be used
- To respond to inquiries and discuss products, documents, and commercial requirements.
- To operate, secure, maintain, and improve the website.
- To keep appropriate business and communication records.
- To comply with legal obligations and protect legitimate rights.
- To send marketing communications where permitted and, where required, with consent.
4. Legal bases
Depending on location and context, processing may rely on consent, steps requested before entering a contract, performance of a contract, compliance with law, or legitimate business interests that are not overridden by individual rights.
5. Sharing and service providers
Information may be shared with hosting, website, communications, analytics, security, logistics, professional, or other service providers when reasonably necessary for the purposes described above. It may also be disclosed where required by law, to protect rights or safety, or in connection with a legitimate business reorganization.
6. International transfers
Website inquiries may involve processing across borders. Where required by applicable law, reasonable safeguards are used for transfers involving service providers or recipients in other countries.
7. Cookies and similar technologies
The website uses technologies necessary for core operation and may use optional analytics technologies when enabled through the available privacy controls. Users can also control many cookies through browser settings.
8. Retention
Personal information is kept only for as long as reasonably necessary for the relevant inquiry, business relationship, legal obligation, dispute, or security purpose.
9. Security
STARORAN uses reasonable technical and organizational measures to protect personal information. No internet transmission or storage method can be guaranteed to be completely secure.
10. Your choices and rights
Depending on applicable law, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent, and to complain to a competent authority. To make a request, email info@staroran.com. Identity verification may be required.
11. Children's privacy
This business website is not intended for children, and STARORAN does not knowingly solicit personal information from children through it.
12. Third-party links
External websites and social platforms have their own privacy practices. This policy does not control those third parties.
13. Changes
This policy may be updated to reflect changes in the website, service providers, business practices, or law. The current version and its effective date will be posted on this page.
14. Contact
Email: info@staroran.com
Telephone/WhatsApp: +86 158 3198 0520
Address: Room 2522, Unit 1, Hall C, Hutai Trade City, No. 118 Gucheng East Road, Chang'an District, Shijiazhuang, Hebei